Customer Service

FORMS OF PAYMENT:

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

 

FAQ'S

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

When and how will my order ship?

We will do our best to ship within 3-5 business days once your payment is received and cleared. However, some made-to-order or larger quantity orders may longer, in these cases we will contact you with an ETA. US Domestic Packages are shipped via USPS First Class Mail and currently takes 3-4 business days. First class is 3.50 for orders under $30.  Orders upgraded to Priority will ship in 3 business days and take 1-4 days to arrive.   Priority orders cost $7.50. Your tracking number will be sent to the email address provided or associated with your PayPal account.

Do you ship international orders?

International Shipping is coming to soon!  If you are not already on our mailing list sign up to be notified when it launches.

How should I care for my jewelry?

The best way to preserve the luster of your jewelry is to store it in a cloth jewelry bag or plastic bag. We do not recommend showering, swimming, or exercising vigorously in the jewelry. Avoid contact with water, lotion, etc...Sterling silver pieces can be gently cleaned with a silver polishing cloth. To clean gold filled jewelry, simply use a clean, dry cloth or soft towel and gently polish the surface.

Any other questions?

Please contact Sunday Girl Studio with any other questions. We do our best to respond within 1 business day!